Frequently Asked Questions (FAQs)
How long will my detail take?
Depending on the service, and the size of your vehicle, plan to leave your car for 3-8 hours
Can I wait at your shop while you detail my vehicle?
Our shop is very small and does not have a customer lounge. If you choose to wait while we detail your vehicle, for your comfort we recommend the short walk to Belmont Center's shops, restaurants, cafes and library. We can call or text you when your detail is complete.
Are you near the T?
Yes, several MBTA buses stop just a few blocks away and run frequent service to both Alewife and Harvard Stations as well as Lexington and Arlington Centers. Check out www.mbta.com for up-to-date information on routes, schedules and stops.
Do you offer early drop-off and/or late pick-up?
Yes, we are happy to arrange for before and after hours drop-off and pick-up. Please ask when you make your appointment.
What forms of payment do you accept?
We accept cash, checks and all major credit cards including Visa, MasterCard, American Express and Discover.
Do I need to empty out my car?
We clean every part of your vehicle including the glove box, cup holders, console, and map pockets and trunk, so, we recommend that you remove any valuable items so that they don't get accidentally misplaced. It is best to do this before you bring in your car for your appointment.
Can you remove mold and mildew odors?
In many cases odors caused by mold and mildew can be removed with an Ozone Treatment. However, sometimes these odors are caused by wet carpets which could indicate an ongoing leak problem. Following a leak, while the top of the carpet appears dry, many times the underside of the he carpet is saturated trapping water beneath it between the chassis of the vehicle and the rubber carpet backing which creates the perfect environment for the growth of mold and mildew. After the source of the leak is found and repaired we can remove the carpet and completely dry and sanitize your vehicle.
What is a clay bar treatment?
A clay bar treatment is the application of a non-abrasive clay product which is hand rubbed onto your vehicle's painted and glass surfaces and is great for removing bugs, road tar, over-spray and other contaminants. The results from a clay bar treatment prior to polishing significantly improves the look and feel of your exterior and should always be followed by a polish and wax.